Privacy Policy 

Welcome to Wissana. We are committed to protecting your privacy and ensuring the security of your personal data. By using our website, you agree to the privacy policy outlined below. 

1. Information We Collect 

  • Personal Information: This includes your name, email address, shipping address, and phone number, which you may provide when ordering products. 
  • Payment Information: We do not store or retain any credit card information on our site. All payments are processed securely and encrypted by third-party payment gateways such as PayPal, Stripe, or other recognized payment providers. 
  • Usage Information: We may collect information such as your IP address, browser type, pages visited, and time spent on the site to help us improve your experience. 

2. How We Use Your Information 

  • Order Processing: Your information is used to process and fulfill your orders and to communicate with you regarding your purchase. 
  • Service Improvement: We use data to analyze site usage, improve our performance, and enhance your experience on our site. 
  • Marketing and Communication: If you subscribe, we may send you newsletters or promotional offers. You can unsubscribe at any time. 

3. Information Sharing 

  • With Third Parties: We do not share your personal information with any third parties except for shipping companies, to whom we only provide the necessary information (e.g., your name, shipping address, and phone number) to facilitate delivery. 

4. Data Protection 

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols are regularly reviewed and updated. 

5. Your Rights 

  • Access and Correction: You have the right to access and correct your personal information held by us if it is inaccurate or incomplete. 
  • Right to Delete: You may request the deletion of your personal data at any time by contacting us at the email below. 
  • Opt-Out: You may opt out of receiving marketing messages at any time by following the unsubscribe instructions included in our communications. 

6. Cookies 

We use cookies to enhance your experience on our website. These cookies may store information such as your preferences and browsing behavior. You can adjust your browser settings to refuse cookies, although doing so may affect certain functionalities of the site. We may also use cookies for session management, website analytics, or targeted advertising purposes. We use tools such as Google Analytics to help us understand how our site is being used. 

7. Changes to the Privacy Policy 

We reserve the right to update this privacy policy as needed. Any changes will be posted on this page, and we will notify you if significant updates are made. 

8. Contact Us 

If you have any questions or concerns regarding this privacy policy, please contact us at: 

Email: Contact@wissana.com 

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