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+1 20420 26 700
+212 7910 08134
contact@wissana.com
info@wissana.com
“Authentic Pottery from the Atlas Mountains, Morocco – [Commercial Office, Mohammed V St, Oujda, Morocco]
Frequently Asked Question!
Yes, we use natural 100% and high-quality materials in all our pottery products. We ensure the use of natural clay and traditional handcrafted techniques.
Yes, we offer pottery customization services. You can choose the colors and designs you prefer, and we will create the pieces according to your specifications
To maintain the quality of pottery, it is recommended to wash the pieces by hand with warm water and mild soap. Avoid using harsh chemicals or placing them in the dishwasher. A light coating of oil can help prevent wear and tear.
We offer a warranty on our products ranging from 4 months to a year depending on the type of product. Please check the warranty details for each product on our website for precise information.
Shipping time depends on the location and shipping method chosen. Domestic shipping usually takes 1 to 3 business days, while international shipping may take 4 to 14 days.
Yes, we offer a flexible return and exchange policy. If you are not satisfied with the product, you can return it within a specified period from receipt, provided it is in its original, unused condition. Please review our return policy for more details.