Welcome to Wissana! By accessing and using our website, you agree to the terms and conditions below. These terms govern your use of our services, products, and your interactions with Wissana.
General Overview
These Terms and Conditions (“Terms”) apply to all users of the website, including browsers, vendors, customers, and merchants. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to these Terms, you are not permitted to access the website or use any of our services.
Products and Services
Handcrafted Products: Wissana sells handcrafted pottery and Moroccan tagines, made from all-natural and healthy materials. While we strive to display our products as accurately as possible, minor variations in color, size, and design may occur due to the handmade nature of our items.
Future Products: Wissana reserves the right to expand or change its product offerings over time.
Ordering and Payments
Order Process: Once you place an order, you will receive an order confirmation via email. This confirms that we have received your order and will begin processing it.
Payment Security: All payments are securely processed through third-party gateways (e.g., PayPal, Stripe). We do not store or retain any payment information on our website.
Shipping: We will use the personal information you provide to ensure the delivery of your products through our trusted shipping partners.
Privacy Policy
Your personal data is protected in accordance with our Privacy Policy By using our website and services, you consent to the collection and use of your information as outlined in the Privacy Policy.
Information Collection: We collect personal information such as your name, shipping address, and contact details to fulfill your order. For more details on how we handle your information, refer to our Privacy Policy.
Usage Information: We may collect browsing data to enhance your experience and improve our website’s performance.
User Responsibilities
Account Information: You are responsible for maintaining the confidentiality of your account information, including your password and any activities that occur under your account.
Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information. We are not responsible for orders placed with incorrect details.
Returns and Refunds
Please review our Return Policy for detailed information on returns, refunds, and exchanges. We strive to ensure your satisfaction with our products and services.
Cookies
We use cookies to enhance your experience on our website, as outlined in our Privacy Policy. Cookies may store information related to your preferences and browsing behavior. You can control cookies through your browser settings.
Modifications to Terms and Services
Wissana reserves the right to update, change, or replace any part of these Terms and Conditions at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.
Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of morocco .
Contact Information
If you have any questions regarding these Terms, please contact us at: